To reach Optix Merchant Group: call (855) 999-4757, email [email protected], or submit the form on this page. Optix is a Texas-based independent broker and does not charge merchants for consultations or statement reviews. Representatives do not ask for Social Security numbers, dates of birth, or bank login credentials during an initial contact.
Schedule Your Free
Consultation
A free review of your current processing setup takes less than 30 minutes. No obligation — just honest advice from people who know the industry.
Call Us
(855) 999-4757
Mon–Fri, 9am–6pm CST
Email Us
[email protected]
We respond within 1 business day
Based In
Texas, USA · Serving Merchants Nationwide
Serving all 50 states
Request a Free Review
Fill out the form below and one of our advisors will reach out within one business day.
Business Hours
- Monday – Friday9:00 AM – 6:00 PM CST
- SaturdayBy appointment
- SundayClosed
What to Expect
- A 20–30 minute conversation about your business
- Honest assessment of your current rates and fees
- Processor recommendations tailored to your volume and industry
- No pressure — we tell you if you're already in a good spot
Common Questions
Everything you need to know before reaching out.
Yes — completely. We review your current processing setup, identify where you may be overpaying, and give you an honest assessment. No obligation to move forward.
If you have a recent processing statement, bring it. It gives us the most accurate picture of your current rates and fees. If you don't have one handy, we can still have a useful conversation.
Most initial consultations take 20–30 minutes. If you want a deeper dive into your statement, plan for up to an hour.
That's a great outcome. If your current setup is genuinely the best fit, we'll tell you. Our goal is to give you confidence in your payment setup — not to move you for the sake of it.
Absolutely. We're Texas-based but serve merchants in all 50 states. Most consultations happen over phone or video call.
No. Optix Merchant Group LLC is an independent broker. We are not affiliated with your current processor, bank, or payment gateway. We do not have access to your account, your billing, or your terminal.
No. We do not manage billing, issue compliance notices, or contact merchants on behalf of any processor.
No. We will never ask for your Social Security number, date of birth, or online banking credentials during an initial call or voicemail. If anyone claiming to be from Optix asks for this information, do not provide it — call us directly at (855) 999-4757 to verify.
Call the number published on this website: (855) 999-4757. You can also email [email protected] to verify. Full verification guide: optixmerchantgroup.com/how-we-contact-merchants.